Legal
Privacy Policy
How we collect, use, and protect your data.
Information we collect
We collect information you provide directly to us, including your name, email address, company name, and any messages or form submissions. When you use our products, we may collect video recordings, CV documents, and related assessment data as part of the recruitment process.
How we use your information
We use the information we collect to provide and improve our services, communicate with you, process contact form submissions, and comply with legal obligations. Candidate data is used solely for recruitment assessment purposes as directed by the employer using our platform.
Data sharing
We do not sell your personal information. We may share data with service providers who assist us in operating our platform (such as hosting and AI processing providers), but only to the extent necessary to provide our services. We will share data when required by law.
POPIA compliance
We comply with the Protection of Personal Information Act (POPIA) of South Africa. You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@vividhr.ai.
Data retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Candidate assessment data is retained in accordance with the employer's data retention settings and applicable law.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact
For privacy-related inquiries, contact us at hello@vividhr.ai.
Last updated: February 2026